Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide a tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MistyAvenueMill respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Practices

We treat your personal information protection with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transfers, and restricted access to personal data within our company.

Although we deploy robust security controls, no online transmission method is entirely risk-free. We continually update our practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site utilizes cookies and similar technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies help us recall your preferences and assess site performance.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy covers only MistyAvenueMill and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party websites you access through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.